Exclusive: Motorola Moto X Software Update Cures Its Wired Headset Headaches

Moto X lead small

The affordable, yet sophisticated Motorola Moto X succeeds in making life with a smartphone as simple, colorful and touch-free as possible, but until recently it stumbled with one of the most basic of all cell phone accessories: wired headsets with microphones.

Fortunately, a new Moto X system software update cleans up the glitch, allowing these headsets to work as they should. The free update is now being pushed out to AT&T and T-Mobile handsets. Moto X owners can wait for the notification screen to pop up or scroll through the phone’s settings to the “About Phone” section, where they can manually initiate the update.

When a Moto X with the original system software was tested with apps such as Skype and voice recorders, it often failed to recognize wired headsets with built-in mics. The earpieces would go silent and the mics wouldn’t transmit audio.

To see if your Moto X still has the original system software, download Skype and try this: Plug a wired headset with a mic to your Moto X and make a voice call to the “Echo/Sound Test Service” entry that’s preinstalled as a contact in Skype. Once connected, try to listen to the automated recording and try to record your voice when prompted.

If you have the original system software, you won’t hear and thing and won’t be able to make the recording. Try the call again without the headset–Skype should work fine. Skype and Motorola public relations representatives were contacted for comment about the wired headset problems; neither responded.


A Moto X which once failed the Skype test now works perfectly after the five-minute software, which also cures other Moto X issues, was installed.

The wired headsets used for testing included Audiofly AF45 and Lenovo 57Y4488 earbuds and a Native Union Pop Phone handset. The above problems were limited to wired headsets with mics–they did not occur with wired headsets without mics or with wireless Bluetooth headsets.

The wired headset problems were ironic since the Moto X, which has three built-in microphones, actually works very well with voice-activated apps such as Google Now since one of the mics is used for noise cancellation. With the new software update, the Moto X becomes an even better value.

Moto X headset 1

Overall, the Moto X is a remarkable smartphone with good looks–which can be customized–and quality high-end features like a sharp, 4.7-inch display and a 10-megapixel camera. (Click here for full review).

Text and photos Copyright 2013, Robert S. Anthony, Stadium Circle Features

Motorola Moto X: Fun, Friendly & Fast Enough

Motorola Moto X

Motorola Moto X

Motorola’s Moto X smartphone is an admirable balance of style and usability. It doesn’t try to outdo Samsung, Apple and others in the race to squeeze in as many high-tech features as possible but instead aims to please with its hand-shaped curves, cool voice-activated features and touch-friendly camera.

The Moto X succeeds as a sophisticated mainstream smartphone but is no speed demon. Its user-friendliness and simplicity are apparent from the start: Instead of a cluttered home screen, the Moto X offers pretty much a plain vanilla Android home screen that allows the new owner do the customizing. And that’s not surprising since Motorola Mobility is now a division of Google, the maker of Android software.

To start the camera, you pick up the phone and twist your wrist twice–that’s it; the Moto X immediately switches to camera mode. To take a photo you can touch any part of the screen–there’s no need to hunt for a shutter button. The Moto X’s 10-megapixel camera uses Motorola’s ClearPixel technology, which allows each sensor to gather 75 percent more light, thus making it possible to get clear photos even in low-light situations. according to Motorola.

The Moto X can be customized with numerous color combinations for its keys and shell (including an all wood case available later this year) by ordering the unit via the Moto X website, which only offers AT&T units at the moment. Since the Moto X is manufactured in Fort Worth, Texas instead of somewhere overseas, online buyers can expect to see their new phones–already initialized with their Google accounts–in four days or less, according to Motorola.

Motorola's Moto X can be ordered in a variety of color combinations.

Motorola’s Moto X can be ordered in a variety of color combinations.

“We think this represents a very interesting future,” said Rick Osterloh, senior vice president for product development at Motorola during a press event in New York. He said the Moto X is aimed at “the mainstream user,” not the feature-frenzied geek.

Rear of Motorola Moto X.

Rear of Motorola Moto X.

The Moto X uses what computing power it has fairly efficiently. It runs Android version 4.2.2 and has a dual-core 1.7GHz Snapdragon processor. Other top-shelf smartphones like the Samsung Galaxy S4 have quad-core processors, but they also have more sensors and higher-resolution screens, making the additional processor muscle necessary.

Moto X Active Display

The low-power Active Display mode on Motorola’s Moto X.

The Moto X is built with what’s called the Motorola X8 computing system. It’s a set of eight processor cores assigned to different tasks. Why is this important? By using different cores for different tasks, the entire processor doesn’t have to be awake all the time–each core wakes up as it’s needed. This design extends the life of the Moto X’s 2200 mAH battery to a full day of average use, according to Motorola.

Two of the processor cores are used for basic application processing (this is what makes the Moto X a “dual-core” smartphone) and four are used for graphics processing, thus speeding up video and photo functions. The other two cores take care of voice commands and sensors like the accelerometer and the ambient light sensor and help the Moto X detect how fast you’re moving and what you’re doing with the phone.

When tested with voice commands, the Moto X worked very well and was able to verbally answer questions about the time, the weather, directions, baseball scores and many other queries. The quality of the speech detection is aided by the phone’s three microphones, which work together to cancel stray noises and enhance voices.

A useful Active Display shows notifications in a simple, low-power mode, thus letting you know if you have incoming e-mail, text messages or other items even when the phone is in standby mode.

The Moto X lists for $199 (16GB of user memory) or $249 (32GB) with a two-year plan and is sold by AT&T, Verizon, T-Mobile, Sprint and US Cellular and major retailers.

Do you have a Moto X? How do you like it so far? Comment or vote:

Text and photos Copyright 2013, Robert S. Anthony, Stadium Circle Features

Angry Birds Are Real! They’re Taking Flight at Toy Fair 2012 in New York

It’s bad enough when squawking Angry Birds flutter across smartphone and tablet screens as you commute to work, but things have gone too far when one bumps into your head as you walk the floor at the 2012 Toy Fair.

No, it wasn’t the black bomb bird or the one that poops explosive charges, but the sight of a red Angry Bird patrolling the skies at the Toy Industry Association  2012 Toy Fair in New York was jarring just the same even as it generated smiles by the dozen.

William Mark Corp., which markets a line of remote-controlled, helium-filled Air Swimmer flying toys, recently acquired a license to create flying Angry Birds characters like the red one which flew above the company’s booth at the Toy Fair. Current Air Swimmers are fish like sharks or colorful clownfish.

The inflatable toys are fairly large—one is 57 inches long, 36 inches wide and 24 inches tall. They can be controlled from a range of up to 40 feet. The Air Swimmers are weight-balanced, which allows them to hold their positions in the air when not being propelled by a small rotor.

They’re also silent, which allowed the mischievous product demonstrators controlling them from the William Mark Toy Fair booth to have them stealthily sneak up on passersby, including unsuspecting bloggers.

While pricing Angry Birds Air Swimmers wasn’t available, the shark and clownfish Air Swimmers list for $40 but often sell for considerably less.

Text and video Copyright 2012 Robert S. Anthony, Stadium Circle Features

Apple Store at Grand Central Terminal Arriving Soon – But When?

The largest Apple Store in the world is almost fully baked, but right now you can’t tell what’s behind the black curtain at New York’s Grand Central Terminal.

An electronic sign which mimics the destination signs at Grand Central offers some teasers, but holds back the most essential information: When will the darn thing open? When will commuters passing through the historic train station get a chance to peruse iPads and Macs on their ways to and from work? No official word from Apple yet.

The good news is that you won’t have any problem finding the store: It takes up the entire east balcony and then some.

Those of you old enough to lie about your age might remember when this area was completely blocked by the Kodak Colorama, a gigantic photo which took over the entire balcony. The 18-by-60-foot transparency, billed as the world’s largest photograph, ruled over the space for 40 years until the late 1990s, when Grand Central underwent a major renovation which removed billboards, kiosks and other clutter out of the main waiting area and added the east staircase.

It’s a sure bet that the store will open early enough to inhale income from the current holiday shopping season, but we don’t know when the black curtain will lift. However, even though you can’t shop at the Grand Central Terminal Apple Store yet, you can apply for a job there now, according to Apple’s website.

Text and video Copyright 2011, Robert S. Anthony, Stadium Circle Features