T-Mobile G1: A promising disappointment

Apple’s iPhone has nothing to worry about from T-Mobile’s new G1. At least not at the moment.

After a week with the T-Mobile G1, the first with Google’s new Android operating system, I find myself both elated and disappointed. The G1 offers some nifty features and some of the first Android applications are impressive, but the unit has enough glitches and bugs to make me think twice about using it as my primary phone — for the moment.
A major irritation was the POP3 e-mail client, the one which allows you to add e-mail services other than Google’s own Gmail, which is handled separately — and smoothly. The e-mail software couldn’t open common attachments like Microsoft Word files (the Gmail client can) and it also pulled an irritating disappearing act. 
Three times I carefully entered the details of my Prodigy/Yahoo, AOL and AT&T e-mail accounts and three times the phone ate them all, leaving me with nothing but a friendly invitation to start the e-mail setup wizard again.
Fortunately the phone defaults to a setting in which mail is never actually deleted from the server, thus allowing you to download it again later. Word to the wise: Don’t change this setting. At the moment I’ve entered only two e-mail accounts and the G1’s memory seem to be holding for the moment.
Speaking of disappearing acts: While the keyboard on the brown version (white and black are also available) of the G1 is very easy to read in bright light or in low light (thanks to backlighting), in moderate light the letters actually disappear into the silver keys as the backlighting kicks in, forcing you to tilt the phone until you can read the characters.
The contacts list is very clear and readable, but sorts entries on a person’s first name. If you have a contact entry with a company name and a phone number, but no person, the entry shows up as a phone number. If your entry just has a company and an e-mail address, it shows up as “unknown.” 
To be fair, the phone handles the basics well. Sound quality is good, the touch screen is responsive, the Web browser is nice, and most menus are clear and easy to activate. With WiFi, GPS and Bluetooth wireless adapters built in, the phone could be a very productive tool for a busy traveler. 
For example, the GPS, when combined with the preinstalled Google Maps Web link, makes for a handy companion for walkers. On a recent trip to a New York suburb that I was not familiar with, I was able to map my location and find a local public library — where I wrote this blog post.
The G1’s link to Amazon’s digital music site was smooth and the link to YouTube worked well, except that the videos appear blocky and murky at times. The connection to T-Mobile’s new 3G high-speed data network worked well when it was available, but the phone frequently reported back with “connection error” when trying to download e-mail.
The good news is that many of the phone’s glitches could be resolved with software upgrades; which I hope are forthcoming. History will note that the iPhone endured a number of software updates before all of its functions stabilized.
With both a touch screen and a keyboard, the T-Mobile G1 is an impressive phone with the potential to be a true iPhone competitor. The potential is in the Android software, so keep an eye on new Android-compatible applications and tools and on how swiftly the phone’s software issues are addressed with updates.
The G1 will arrive at T-Mobile stores Oct. 22. The phone will be $179 with a two-year T-Mobile contract, and of course the phone is locked to the T-Mobile service for now.
So what do you think? Let me know.
Copyright 2008 Stadium Circle Features
Photo courtesy of T-Mobile

T-Mobile G1: Android Alert!

So what’s the big deal about the new T-Mobile G1 cell phone with the touch screen and flip-open keyboard? Yes it supports 3G and GPS and has a nifty flip-open, five-row keyboard, a usable trackball and a responsive touch screen, but we’ve seen all of this before, right?

Right. But that’s OK. It wasn’t the phone that was the star of Tuesday morning’s well-attended T-Mobile/Google press conference in New York, it was Google’s new Android phone operating system, a software platform destined to make major ripples in the smartphone market.
The difference between Android and other platforms like Microsoft’s Windows Mobile, is that Android’s code and software development kits (SDKs) are available free to software developers, thus allowing them to create innovative applications at a lower cost.
As the first phone to use Android, the T-Mobile G1 is temporarily in a class by itself, the only phone able to use the dozens of applications already written for Android.
Tuesday’s press event was held under the Queensborough Bridge at Gustavino’s, a high-ceilinged restaurant located about as far east as one can go in Manhattan without getting wet, but that didn’t stop dozens of journalists from piling in for a first look at the new phone and operating system.
The phone features a 3.2-inch display, a 3.2-megapixel camera, a microSD card slot (a one-gigabyte card is included) and Bluetooth 2.0 wireless networking support.

One nifty Android application is ShopSavvy, a utility that allows you to scan product barcodes with the G1’s camera, send the data over the Internet, and get a list of stores that sell that product. Thus you could walk into Store A, check the price of a product on the shelf, scan the bar code and have the phone report back with prices for the same product at other stores.
Of course Google applications and services such as Gmail, Google Calendar, YouTube and Google Maps are fully supported by the T-Mobile G1.

The phone, while offering a partially iPhone-like experience, does not aim to be a direct competitor in all aspects. It has no headphone jack and can’t handle protected iTunes files, although it can play MP3s and other music formats.
As the last big cell phone carrier in the U.S. to build out a third-generation (3G) data network, T-Mobile now has a trendy phone that makes good use of it. It supports T-Mobile’s HSDPA and EDGE data networks and has Wi-Fi support as well. It can even switch between Wi-Fi and the data networks depending on where the better throughput is.
The T-Mobile G1 costs $179 with a two-year service agreement. An unlimited data plan with 400 free messages is $25 per month. For $35 per month, both Web access and messaging are unlimited. The G1 will be available Oct. 22, but can be preordered now.
For more information, see the T-Mobile G1 Web site.

Text and last photo Copyright 2008 Stadium Circle Features
Other graphics courtesy of T-Mobile and Google.